CrownWorks | Insightful Data
Discover the platform made for the new era of jewelry. Mobile-optimized, analytically informed and hyperactively promoting to reach millennials through social commerce.
Online jewelry retailer, Wholesale online jewelry, Jewelry eCommerce, Dropship jewelry
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Data-driven insights

We put our customers at the center of everything we do, creating customers for life.

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Contextual intelligence

We provide essential detail and intelligence about each visitor, who they are, what they care about, and what they need. Our platform gathers insight into purchasing behaviors and global trends. Together, we synthesize the data to present real-time, personalized digital experiences.

Customer profiles

By tailoring the experience for each customer at every stage of their journey, from awareness to conversion and beyond, we increase attraction, retention, and wallet share.The right product, delivered in the right context, is what drives great commerce results. We will share trends and analysis to inform you of shifts in the marketplace.

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Align your digital strategy with your business strategy

We see the whole customer: their web/mobile activity and their activity over social channels. With a behavioral database sitting at the heart of our commerce platform, it’s possible to achieve a single view of the customer and identify where they are on their digital journey. We then are able to send personalized communications at the right time to increase conversions.

Think strategically about customer experience.

Connecting the behavioral database to our commerce platform allows us to take an experience-first rather than a sales-first approach to commerce. By delivering product in context, we are able to encourage more customer interactions, reinforce our brand message without directly promoting products, and build direct and indirect sales.

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Analytics and insights on everyone and everything.

When we began thinking about an e-commerce platform, we started from the point of view of the customer experience—and that’s critical. By delivering personalized content in context of the buyers journey, we’re able to build relationships that are valuable to us and to our customers. We track every single movement, every interaction and everything about our brand – online and through social networks.

Be a Part of the Conversation

Customers now have a voice online that amplifies and echoes across social networks. For us, this public social interaction represents a deep source of customer insight and market intelligence – both at an aggregate level and individually. Harnessing the interactions of consumers across social networks, and incorporating that information into salient, targeted marketing messages, provides for much better opportunities to convert into loyal customers.

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